In order to reflect the changes set on Back Office, you need to close the App once, and then restart it.
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Synchronizing App and Back Office
On the iPad, press the “Home” button quickly two times to display the screen showing the list of running apps (apps running in the background).
On the screen, swipe the screen left or right to display the App, and then swipe the screen upward to close the App.
Then start the App again.